As the UK’s leading digital inclusion charity, we’ve always had one clear mission: to #FixTheDigitalDivide – for good. We’ve been calling to current and now future Government to take digital exclusion seriously and set a strategic & practical pathway to digital inclusion for the country.
We power digital inclusion services that are delivered through community-based Digital Inclusion Hubs. With free mobile data, devices and digital skills training, we’re helping Hubs reach digitally excluded people across the UK – so they can get online safely, affordably and confidently.
What is the National Digital Inclusion Network?
The National Digital Inclusion Network is made up of over 5,000 organisations across the UK. These organisations, called Digital Inclusion Hubs, are all working to fix the digital divide in their local communities. They deliver our digital inclusion services to help people access or learn how to use the internet for free.
Formerly known as the Online Centres Network, the National Digital Inclusion Network was founded in 2011 to tackle the digital divide at a local level. Digital Inclusion Hubs are trusted places that reach and engage people who aren’t online through local interventions and informal support. They offer digital inclusion services in different ways, depending on the type of organisation and what their community needs. They may focus on providing internet access, devices or free digital skills sessions – or a combination of all three digital inclusion barriers.
Without the National Digital Inclusion Network’s hard work and local efforts, we wouldn’t have been able to reach thousands of digitally-excluded people that have already accessed our services.

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- Learn My Way: A free online learning platform offering hundreds of simple modules covering basic touchscreen use, online safety, public services, and media literacy.
- National Databank: Partners with mobile networks like Vodafone and Three to provide free mobile data and SIM cards to people experiencing data poverty.
- National Device Bank: Distributes free, refurbished laptops and tablets to disadvantaged individuals through local community hubs.
- National Digital Inclusion Network: Powers thousands of local, community-based hubs across the UK that offer face-to-face, friendly digital support.
- AI Gateway: A free learning initiative designed to close the AI confidence gap and help everyday people understand and navigate artificial intelligence safely