Family Support Volunteer

About this opportunity

Family Support Volunteer Role – Southampton

Support bereaved families when they need it most.
Become a Family Support Volunteer with Simon Says Bereavement Support and help parents and carers feel heard, supported, and less alone.

Are you someone who listens with empathy and connects with people during life’s most difficult moments?

Could you be that reassuring presence for parents and carers navigating grief?

While children attend our monthly bereavement support groups in Southampton, you’ll provide a warm welcome and a safe space for adults to talk, reflect, and feel understood.

What you’ll do

  • Greet and support new and returning families.
  • Offer 1:1 compassionate listening to those newly bereaved.
  • Explain the children’s session activities and how they support grief and emotional wellbeing.
  • Check in with families and signpost to other services where needed.
  • Handle sensitive information confidentially and follow safeguarding procedures.

What you’ll bring

  • Experience supporting adults (e.g., counselling, listening roles, or similar).
  • Warmth, empathy, and strong communication skills.
  • Confidence in speaking with families about grief and emotional support.
  • Reliability and emotional resilience.

What we provide

  • Full training in bereavement support and safeguarding
  • Ongoing support from our staff and volunteer team
  • The chance to make a real impact in your local community

Commitment 

  • 3 hours, once a month on a weekend day

Grief can feel isolating—but a gentle conversation can help someone feel seen and less alone.
By volunteering, you’ll support families take those first steps towards healing. This is a meaningful opportunity for anyone looking to volunteer in a supportive, community-focused role.

Visit our website Simon Says Home – SimonSays and apply online Volunteer Application Form – SimonSays

About Simon Says Child Bereavement Support

Simon Says Bereavement Support is a Hampshire-based charity dedicated to supporting children and young people up to the age of 18 who have experienced the death of someone important to them. Our monthly support groups provide a safe and understanding environment where young people can express their grief, build resilience, and connect with others who share similar experiences.

Please note, whilst we do our best to keep information as up-to-date as possible, over time community services may change some details such as dates, times, and locations. The information we share is therefore subject to change. Our goal is to showcase available support services within the city. However, inclusion in this database does not constitute an endorsement or recommendation of any organisation. Click here to read our full disclaimer.

If you find any errors, please let us know by emailing Community@southamptonvs.org.uk  so we can amend the incorrect information.

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Privacy statement:
We take your privacy seriously and will only use your personal information to support you in your volunteering and to provide the services you have requested from us." However, from time to time we would like to contact you with details of other services or information that we believe would be of interest to you. If you consent to us contacting you for this purpose please tick to say how you would like us to contact you:


We will only share your information with organisations related to your volunteering or the the services you have requested from us. We may, however, be legally required to share your personal information for the purposes of safeguarding or the prevention, investigation, detection, or prosecution of criminal offences. If there is a need to pass your details onto any other organisations, we will ask for your consent prior to sharing any personal data." For more information about the personal data we hold, who we might share your information with, and how your can access this information, please email information@southamptonvs.org.uk.