No Wrong Door (NWD) is what we are calling the adult community mental health transformation programme across Southampton. For more information, visit:
No Wrong Door :: NHS Hampshire and Isle of Wight
or call us on 0300 561 256
Community means the geographical space in which people live and can include ethnicity, gender, occupation, or interests which can be important sources of support.
The NWD model recognises that mental health is also affected by quality of housing, employment, family and personal contacts, leisure and cultural activities, technological solutions, and other community resources such as green spaces. Mental health services will work together with the community to ensure that care can be provided locally, and that support can be received in several settings for multiple aspects of a person’s life.
We are also working to dissolve barriers between primary and secondary care, mental health and physical health, and health and social care, to deliver integrated, personalised and well-co-ordinated care.
Who are the involved partners?
- Southampton City Council
- NHS Portsmouth CCG
- Hampshire County Council
- NHS Solent
- Andover MIND
- Hampshire Southampton and Isle of Wight CCG
- Solent MIND
- NHS Southern Health
- NHS Isle of Wight
- South Central Ambulance Service
- Havant and East Hampshire MIND
- Isle of Wight Council
- Portsmouth City Council
*And many more.
We are keen to involve the opinions of people with lived experience of using mental health services in these areas. We have a co-production group that meets monthly to help us shape the decisions we are making concerning issues which are most important to you. Drop us a message if you would like to be involved in this group.
There are many opportunities available for you to influence local healthcare services. These opportunities include:
- Visiting Your Voice, Your Health to get involved in local projects relating to health and wellbeing
- Joining your GP practice’s Patient Participation Group by contacting your practice
- Attending our Board meetings
- Contact your Southampton Healthwatch – the independent national champion for people who use health and social care services. Call 02380216018 or you can email us at healthwatch@southamptonvs.org.uk
- Follow our social media channels
- Sharing a comment or compliment, raising a concern or complaint, by contacting our Patient Experience team